Need support?
Use the WRS help desk for current account, availability, or service questions.
Ordering and help desk update
Urban ordering links and help desk have been retired
The old Urban Internet Company online billing, ordering, affiliate, cart, login, and help desk pages are no longer active. Some older pages may still contain links that used to point into the old /billing/ system.
Want to buy internet?
Start with current WRS availability. Internet plans are address-specific and should not be chosen from old Urban cart links.
Why this page exists
Old Urban product links do not safely map to current WRS products, and some legacy network wording is out of date. This transition page prevents broken or misleading ordering paths.