FAQ

Frequently asked questions

These answers reflect the site's current role as an internet information site, not an active Urban billing or ordering portal.

Can I still order internet through Urban?

No. Old Urban ordering links have been retired. Use WRS Web Solutions Inc. for current availability checks and support.

Why do plans vary by address?

Internet service depends on the network that reaches the exact home or building. Postal codes and city names are useful starting points, but not guarantees.

Does Urban provide phone support?

No. The old Urban help desk has been retired. Current support questions should go through the WRS help desk.

Are old city pages still useful?

Yes, as general local internet information pages. Treat old pricing/order wording as historical unless confirmed through WRS.